What our Customers say...

General Testimonials

We were very pleased with their work. Done in amount of time specified. Would call again if needed

— Joleen kelly in Ottawa , IL

My experience with SERVPRO was excellent. Very professional!

Kevin Laird
Anatomy Physical Fitness

— Kevin Laird in Mokena , IL

SERVPRO of Morris/Ottawa quite literally brought a breath of fresh air to our 30 year old home. For a number of years, we’ve been plagued by a nagging stale smell in our house that despite our personal efforts could not be freed. We had the house checked for mold and moisture as well as cleaned it top to bottom but still the pesky odor existed. Our fight came to an end when Luke for SERVPRO paid us a visit and identified the problem to be stale air. With a lengthy/heavy dose of an industrial strength ozone treatment, the air molecules in the (closed) house were cleansed. The end result is fantastic. The old house smell is gone-replaced by a fresh, clean smelling environment in our entire living space that is a pleasure to come home to. The cost is very reasonable. Communication through the process and level of attention to detail exceptional. We owe a debt of gratitude to these SERVPRO franchise principals Tim and Luke for making a difference in the health of our home and our well-being.                                                                                                                                                                                                                                                                                 

— Jim J in Morris, IL

Helpful and professional.

— Barb in Channahon, IL

The team you sent was exceptional!  Excellent work!

— Diane in Channahon, IL

I was impressed by the work done by your guys.  Very satisfied.

— Joseph B. in Ottawa, IL

Was very pleased with the entire process.  Couldn't ask for better service.

— Elsa S. in Sheridan, IL

Got to me very fast.  Worked fast and did a great job.  Very satisfied with SERVPRO,

— Julie W. in Ottawa, IL

The crew was very knowledgeable and professional and did very good work.

— Bruce S. in Ottawa, IL

Very professional and polite.  Very good job.

— Ann Y. in Ottawa, AL

I was very impressed with SERVPRO's crew.  I am very satisfied with the work done and would recommend SERVPRO to others.

— Jene P. in Ottawa, IL

Very hard working crew.  Very friendly and courteous.

— June T. in Diamond, IL

The crew was very prompt and polite.  They answered all my questions and concerns and did very good work.

— Brittany J. in Joliet, IL

SERVPRO did a great job.  They were prompt and very professional.  Very high level of service.

— Chris W. in Ottawa, IL